HFX Limited ยท Client Portal

HFX Support Hub.

Your central destination for everything you need. Track what is changing, find answers fast, and talk to the people who build and support your software.


What's New

Product Updates

Read the latest release notes, explore new features, and see what has recently landed in Imperago and EveryoneCloud. Written in plain English.

View release notes
Knowledge Base

Support & FAQ

Search our central knowledge base for everyday how-to guides, troubleshooting steps, and direct technical support for your software and terminals.

Open support centre
Live Sessions

Events & Webinars

Book onto upcoming webinars, user group sessions and training. Catch up on anything you have missed with the on-demand recordings.

See what is on
User Community

Community Forum

Ask questions, share how you use the system, and hear from other HFX customers. Our support and product teams read and reply here too.

Join the discussion
Sector Success

Sector Specific

See how Imperago can benefit your specific sector and see how others in your sector are benefiting.

See more
Who We Are

About Us

Learn more about HFX, our history, and the team dedicated to building and supporting your workforce management solutions.

Learn more
Employment News

Latest HR News

Links to the latest HR and Employment news that could impact your business.

Learn more
System Review

System Audit

Request a comprehensive review of your HFX rules, hardware health, user access, and integrations to ensure your system is running at peak efficiency.

Explore audit options
Service Agreement

Support SLA

Review our customer service commitments, target resolution times, priority levels, and software or hardware support coverage.

View SLA details
What's Coming

Product Roadmap

See what we are building next and where each item sits, from early planning through to release. Updated every quarter so you can plan ahead.

Coming soon
See It Working

Feature Showcase

Short walkthroughs of the features you may not be using yet. Watch how they work, then decide whether they are worth turning on.

Coming soon